Tricia Jezierny, Chief Operating Officer, has been an executive leader at our agency/company since 2016.

After many years working for the insurance industry in roles with increasing responsibility and impact, Tricia changed her path to join our team as the Chief Operating Officer, leveraging the expertise and skills she gained throughout her career from her peers, leaders, and mentors. She has been a part of transforming the operations of the organization, allowing for future growth and increased effectiveness and understands the delicate balance between technology and human expertise. She believes by focusing on enabling success, you can not only transform a business but also lives. Solutions that not only solve current concerns but also have leveragability for the future provide stability, the ability to be agile, enabling timely responses to ongoing challenges and opportunities.

Tricia holds a Project Management Certification from Boston University and a bachelor’s degree in business management from Albertus Magnus College. She has extensive training in change management, corporate communications, and customer experience. Additionally, she serves as an executive advisor for the University of New Haven's Women in Leadership Program. Tricia is an active board member of the Waterbury, CT Chamber of Commerce Business Women’s Forum and a dedicated volunteer for Dress for Success Hartford, a nonprofit organization committed to empowering women to build confidence, secure employment, and sustain professional success.

Tricia, a 500-hour yoga instructor, is passionate about running. She has participated in numerous races globally, including several marathons. Notably, she, along with her dog Happy, has completed races in all 169 towns of Connecticut. Beyond her athletic pursuits, Tricia finds joy in traveling, exploring new experiences, and cherishing moments with loved ones.